At Horsleys of Gainsborough, we're committed to providing a delivery service which is quick, efficient and hassle-free. Over 80% of our customers have their orders delivered locally using our free delivery service.
We will not only make the delivery within an hour time window, but will take each item to your room of choice and leave it in the position you want it. Worrying about what to do with your old furniture, carpets, bed or appliance? Well don’t as we will take it away for you when we deliver your new items, and all free of charge (50 mile radius applies, 15 miles for electrical items).
It is important to check the measurements of your chosen furniture on our website and ensure there is adequate doorway and stair access. We will move and arrange your new furniture for you and our delivery team will help wherever possible.
Go to the point in your home or apartment building where the delivery will begin and walk the path that the delivery team will take to carry your new furniture into your room of choice. Your order will usually be delivered via one of our delivery vans, so please be sure your property is accessible and call us prior to delivery if not. Problems can occur with long gravel driveways with tight access so please inform us prior to delivery if this is applicable.
Please try to make the delivery as easy as possible for our delivery team. It is helpful if you can be at your residence to accept the delivery, because no one knows your home better than you do. If you are unavailable to accept the delivery yourself, please note that there must be someone over the age of 16 at your property to take the delivery for you.
Should anything be amiss with your order, please contact us immediately by clicking here.