1. Your contract for purchases is with Horsleys of Gainsborough, and you undertake that any and all goods ordered by you are for your own private and domestic use only.
2. The products advertised on the site are provided for private domestic and consumer use only. Accordingly, Horsleys of Gainsborough do not accept liability for any indirect loss, consequential loss, loss of data, loss of income or profit, loss of damage to property and/or loss from claims of third parties arising out of the use of the site or for any products or services purchased from Horsleys of Gainsborough.
3. While we try and ensure that all prices on our website are accurate, errors may occur. If we discover an error in the price of goods we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.
4. You agree that e-mail can be used as a long-distance means of communication when you email us through our website contact form.
5. You must check that all details on any finance agreements and keep a copy of it.
6. You undertake that all details you provide to Horsleys of Gainsborough for the purpose of ordering or purchasing goods or services are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the goods or services ordered.
7. If there are any changes to the details supplied by you at time of ordering, it is your responsibility to inform Horsleys of Gainsborough as soon as possible.
8. You may cancel your order at any time prior to your order being delivered/collected.
9. Horsleys of Gainsborough reserves the right to make a 15% restocking charge for any goods which are not returned in mint condition or to refuse to accept such goods, at its sole discretion. Horsleys of Gainsborough also reserves the right to make a charge for collecting goods from your premises in circumstances where they are not defective but you have cancelled your order. Your statutory rights are not affected.
10. This section applies only to the extent permitted by law. For the avoidance of doubt, Horsleys of Gainsborough do not exclude or limit any liability for (a) personal injury (including sickness and death) where such injury results from Horsleys of Gainsborough's negligence or wilful default, or that of Horsleys of Gainsborough's employees, agents or subcontractors or (b) fraudulent misrepresentation.
11. Horsleys of Gainsborough does not accept liability (except as set out below) for any errors and omissions and reserve the right to change information, prices, specifications and descriptions of listed goods, products and services.
12. If an error is discovered in the price of the goods that you have ordered, we will inform you as soon as possible. We shall be under no obligation to fulfil an order for a product which was advertised at an incorrect price, if the item(s) has been charged and not dispatched we will cancel and refund your order.
13. Horsleys of Gainsborough will do its best to correct errors and omissions as quickly as practicable after being notified of them.
14. In the unlikely event that you receive goods which were not what you ordered or which are damaged or defective, or are of a different quantity to that stated on your order form, Horsleys of Gainsborough shall, at its own option, make good any shortage or non-delivery, replace or repair any damaged or defective goods, or refund to you the amount you paid for the goods in question.